Liaising with clients, external commercial team and senior management in the preparation of quotations and processing orders.
Key responsibilities (the duties and tasks outlined are not intended to be exhaustive and other duties may be required from time to time):
Specific:
As the Sales Co-ordinator for the S West Wales markets, working and supporting the External Sales Team, you will in most cases, be responsible for creating quotations from customer enquiries for all product steams within our business, namely Aggregates, Asphalt and Ready-mix Concrete. You will need to be dynamic and reactive, from issuing prices and quotations in a timely and professional manner to liaising with the Distribution Department to ensure orders are delivered at the desired time, along with close engagement with our credit control department to ensure customers are trading within the agreed credit limits.
A key attribute for any internal Sales Role is to possess strong interpersonal skills and can effectively articulate the features and benefits of the products we present. By understanding the clients’ business objectives and challenges, then we can position our offerings as solutions that meets their specific needs.
General:
Operations
- Work to Set Targets for quotation chasing and outbound calls
- Answer Incoming Telephone Calls
- Coordinated approach to customer requests, through daily/weekly follow up calls with customer to establish contract updates
- Log and track market data to establish market
trends, through the recording of work, Tender, Won/ Lost or shelved.
Person specification:
Experience/knowledge / skills / understanding:
Essential
- Sound product knowledge including construction & transport industries
- Ability to manage completing deadlines & anticipate problems and potential solutions
- A practical and hands on approach
- Effective communication & exceptional customer services skills
Desirable
- Experience of working in a similar role
- A good knowledge of Excel, Word and PowerPoint would be advantageous
Our Values: Invest, Improve, Integrate, Innovate
To apply: contact sophiejones@gdharries.co.uk